01
Staff work around the system
Necessary decisions happen in email and side files because the main system cannot carry the work through.
Custom business software · Edmonton + remote
Software built around how your business operates.
I build internal tools, operations systems, and web applications around the work your team needs to do. Bring requests, staff workflows, and reporting into an application that fits the business.
Work directly with Brad Conklin, an independent software developer based in Edmonton.
Start with a free fit review.
If I can’t give you a fixed quote yet, the first paid phase is capped at $500 USD.
Pricing and process →
Recognize the bottleneck
When the work no longer fits the tools.
Your team may already know the process. The difficulty is carrying it through several tools, giving everyone the right view, and keeping the information consistent.
02
Different people need different views
Operations, managers, and customers need access to different parts of the same work.
03
The product needs business-specific rules
A packaged application may not express the quoting, booking, or account behaviour the business requires.
What I can build
The application can start with one part of the operation.
01
Operations tools
Give staff one place to receive work, update records, manage approvals, and find the next action. Define access around the responsibilities of each role.
02
Quoting, intake, booking, and scheduling
Collect the information a request needs, apply the right business rules, and carry an approved quote or booking into the team's schedule.
03
Reporting
Make operational records searchable and turn them into useful views, dashboards, and exports. Agree on what each report means and which source supplies its information.
04
Web applications and SaaS
Build a browser-based product for staff or customers, with the accounts, administrative tools, workflows, and external connections it needs. Subscriptions and separate customer organizations can be included where relevant.
One request. The views each person needs.
A shared record can support intake, operational work, and management reporting without every person working from a separate copy.
Illustrative example
Shared record
Request Q-014
Equipment service
Quote readyThe same request supports three views
Staff
Prepare the schedule
See the request and the next operational action.
Customer
Review the quote
See the information needed to make a decision.
Manager
See outstanding work
Find requests that still need attention.
How projects start
Start with a useful first version.
Start with a free fit review. If the requirements are clear enough, I provide a fixed quote directly. If important questions need investigation first, I’ll propose a small planning phase with an agreed scope and price of no more than $500 USD.
Talk through the work
Understand the people, information, and decisions the application needs to support.
Choose the first useful version
Focus on one part of the operation and agree on what the finished work needs to do.
Build and check it together
Review the important journeys with representative information and the people who will use them.
Decide what comes next
Put the agreed application into use, then decide whether another improvement is useful.
You keep the documented requirements, findings, recommended approach, scope boundaries, and acceptance criteria. When the build is viable and sufficiently defined, the handoff includes a fixed proposal for the first implementation, with timing and operating responsibilities. If the right answer is not to proceed, you receive the reasons and alternatives instead. You can use the handoff with Featherply, another developer, or nobody.
Make the application ready for everyday use.
I check the important user journeys, plan how the application will go live, and explain what is needed to run it. We also agree on who will look after it once it is in use.
Start a conversation
What does the application need to do?
I’ll review your message and reply within two business days with any initial questions and a suggested next step. This initial fit review is free.
No paid work starts until its scope and price are agreed and you explicitly approve it.
Privacy and your enquiry
I treat what you share as private and use it only to review your enquiry unless we agree to use it for a project. Share only what you are comfortable sending; a short description or anonymized example is enough to start.
This page may use MaxMind to estimate your country or province from your IP address and adjust its wording. We don’t request precise device location or attach the inferred location to your enquiry. Campaign links can select regional wording independently of your location.